Membership Non-Renewal Questionnaire
 
We are sorry to note that you have not renewed your Membership to The King’s School Recreation Centre. If this is an oversight we would, of course, be delighted to welcome you back. However, if you have decided not to renew your membership, might we ask you, please, to complete this questionnaire and to help us review those aspects of our service and facilities which may have not been entirely to your satisfaction.

Please tick the appropriate comment for each category.
Good
Average
Poor
01 Reception Service
02 Availability of information
03 Range of facilitites
04 Quality of activities available
05 Value of money
06 Cleanliness
07 Quality of Squash courts
08 Catering/vending service
09 Car park provision
10 Overall quality of experience


May we also ask you to answer the following questions, and to include any ideas/comments which you feel will improve the quality of service.

What facilities have you used?
 
Swimming Pool Fitness Suite Aerobics Class Restaurant/Bar
Badminton Squash Tennis Other (Specify)


Are you?
 
Male Female      


What is your age ?
 
yrs


What was your main aim for taking part in physical exercise?
 
Improve Health Weight Loss Weight Gain Tone Up
Rehabilitation/Doctors Advice Other (Specify)


How often did you visit the centre?
 
Daily Weekly Monthly


Where did travel from?
 
Home Work School/College
Other (Specify)


Please use this section to tell us your reason(s) for not renewing your membership.
Name and Address (Optional)
Post Code:

Thank you for your help.

The King’s School Recreation Centre
1 St. Stephen’s Road, Canterbury,
Kent CT2 7HU
Tel No: (01227) 595602 Fax No: (01227) 595607